Anderson Plumbing, Inc. - Meet Our Staff

Our Staff

Mary Jean Anderson, President
Designs specific plan to achieve the budgeted sales that are required to operate a successful business, Implements and executes that plan, maintains the company client service excellence standard of 100% satisfaction guarantee; Licensed Plumbing Heating & Air Conditioning Contractor- Contractors State License Board, Plumbing (C-36), HVAC (C-20) and Home Improvement (HIC) Contractor; Active employee of Walter Anderson Plumbing, Inc. 1983- present. Owned & Managed Walter Anderson Plumbing-Arizona as a start up company in 1996 through to its sale in October 2001- Arizona operation was producing $5.3 Million revenue. Mary Jean handled the marketing and sale of the Arizona division to a National competitor.

National Mention Plumbers Success International
Business Person of the Year-2004 honorable mention as Training Company of the Year-2004featured in national trade magazine
Plumbing & Mechanical Magazine-June 2005Truck of The Month
Recognized July 2005 Plumbers Success International Magazine for successful business practices
Active participant in Rebuild Together- a grassroots organization aiding the elderly, disabled, and low-income families of San Diego
Elected to the Board of Directors, BBB June 2006.

Bryan Rominger, General Manager
11 year employee; 20 years trade experience, makes sure that serving the clients takes higher priority than any other task. Displays positive team spirit at all times and is the driving force behind each technician’s success. Holds weekly motivational and training meetings with technicians and staff, works with individual technicians to motivate and cultivate and “Can do” attitude.

Certified Journeyman HVAC & Plumbing
Holds North American Technical Excellence, (N.A.T.E.) certification nationally.
Walter Anderson Award Winner “Best All Around”, as voted by his peers in 2000, 2001, 2002, 2003 & 2004.

Debbie Williams, Controller
11 year employee; Works closely with the sales and service director to coordinator sales and production to achieve the budgeted level of production. Collects and archives key performance date necessary to successfully achieve our company goals, AA degree in accounting; Owned and operated family business for 10 years prior to her employment with Walter Anderson Plumbing, Heating & Air.

Mike Barry
General Manager Anderson Heating & Air Conditioning
Profile coming soon.

Sixto Salcido, Technical Training Safety Compliance Officer
Quality Control and Training; 16 year employee;
Provides on going technical training, monitors how the trucks, tools and inventory are being cared for. Assists team members as needed on job sites. Does onsite and surprise quality control inspections weekly, holds weekly safety meetings has over 30 years hands on experience.

certified Master Plumber
HVAC certified Journeyman plumber
Certificates in industry continuing education programs.

Michael Cook, Purchasing & Warehouse Coordinator
4 year employee; Purchases of all materials and equipment, replenishes truck stock to avoid plumbers making unnecessary trips for restocking, arranges for efficient deliveries of parts and equipment to plumbers, processes all warranty parts and warranty labor, insures purchases of products are the highest quality and lowest price possible.

Julie Miller
Sales & Service Manager-Plumbing
Prior to joining the Anderson team Julie spent many years as a 911 dispatcher. Little did she know, her training, education and experience on that job would groom her to be the first female industry specific Sales and Service Manager in San Diego County.

Julie was added to our team in July 2002 as our first female dispatcher. At that time her manager expressed his concerns on having a female dispatcher. His feelings were that she could not command the respect needed from her subordinates. Just the opposite took place. Not only did Julie excel as our dispatcher but she was superior in this position to her predecessors. Since then Julie was promoted to Sales and Service Manager. She takes responsibility for 17 field employees, 15 vehicles, a multitude in field equipment, 12,600 customers and an annual revenue of 4 million dollars. Julie is in the office 10 hours per day, 5 days a week and available around the clock by phone ready to be of service to our valued employees and customers.

Ken Trapp, Sales and Service Manager
Re-Pipe-Reline Department
Manages the daily operations and sales activities of the Re-pipe Reline department. Leading our aggressive plans for growth through; the addition of a new Pipe-lining division (utilizing the ACE Duraflo system) concentrating on both residential & commercial opportunities, obtaining additional multi-unit re-pipe & re-line commitments and strengthen our position as the # 1 single family residential re-pipe company in San Diego. Extensive background in building effective teams and successfully growing businesses.

Past positions held and companies served include:

Regional Sales Manager - Mitsubishi Corporation, General Manager.
Stanley Steamer, Technical Business Manager.
Sears Home Services Division, District Manager.
Southland Corporation, President.
Computer Transport International.
Registered Home Improvement Salesperson.
Contractors State License Board, # 79048AA. Member of CAI.
Community Associations Institute.
Certificates held for Green Plumbers, Climate Care & Caring for Our Water.
Earned a BS Degree in Natural Resource Management from the University of Connecticut and an AA Degree in Mathematics.

Megan Cameron, Office Manager
Megan Cameron is a native San Diegan. She attended Our Lady of Peace Catholic High School and San Diego State University. As a 5 year team member, Megan is responsible for the overall management of our office staff. Megan is our Human Resource Director, Safety Coordinator and Manages the Customer Service Department.

With excellent customer service skills and great team spirit, Megan started as receptionist and moved quickly through the ranks. We attribute Megan’s growth to her hard work and attention to detail. Her duties include overseeing call taking and dispatching for the service department; Trains incoming customer service representatives and dispatchers in the spirit of 100% customer satisfaction. Megan works closely with all departments to fulfill customer requests, stays in contact with customer through the entire project. Megan was awarded “Best All Around-Office Staff” (2005), and received her certificates in Mastering the Art of the Telephone & Dispatching for Profits” certificate holder (2005).

MANAGEMENT PRACTICES FOR
PROSPECTIVE EMPLOYEES

Mary Jean Anderson, owner of Anderson Plumbing, Heating, & Air, and her management team believe that your company is only as strong as the people you employ. We have a “Lead By Example” management style which supports ethics, good decision making, respect for individuals, and employee training and education. In order to maintain our high level of commitment to quality and service, all prospective employees go through extensive pre-employment testing. On the following pages are representative examples of the comprehensive employee assessment.